AI receptionist for heating and air

    The AI receptionist for HVAC companies

    The first hot week of summer and the first cold snap of winter are when your phone rings hardest and your techs are busiest. Sable Monroe answers every call 24/7, finds out whether it's a no-cool emergency or a tune-up, and books it while your crew is on the roof.

    Hear it live: (256) 921-0266Start 14-day free trial

    Why HVAC companies lose jobs to missed calls

    Peak season is when calls get missed

    The days your phone rings the most are the days nobody is free to answer it. Sable handles several calls at once, so a heat wave never means a busy signal.

    No-heat calls come at night

    A family with no heat at 11 p.m. wants a person, not a voicemail box. Sable answers, gets the details and books the first available slot.

    Maintenance agreements need follow-up too

    Tune-up and filter-change calls are easy revenue. Sable books them into your calendar so they do not pile up in voicemail.

    No heat, no cool, or a tune-up?

    Sable asks the questions you choose during setup, then flags the urgent ones and books the rest.

    • Is the system blowing at all, or not running?
    • Is anyone in the home elderly, very young or medically vulnerable?
    • Is it a heat pump, gas furnace or central AC, and roughly how old?
    • Is the outdoor unit iced over or making a loud noise?
    • Is water leaking from the indoor unit or the ceiling?
    • Has the breaker tripped, and has the thermostat been checked?

    If a caller reports a gas smell or a carbon monoxide alarm, you can set Sable to tell them to get everyone outside and call 911 or the gas company first.

    Routine HVAC calls it books

    • Seasonal tune-ups and maintenance agreement visits
    • Replacement and new-system estimates
    • Thermostat installs and upgrades
    • Duct cleaning and indoor air quality questions
    • Warranty and follow-up visits
    • Commercial rooftop unit service requests

    What a call sounds like

    Illustrative example script, not a recording of a real customer. A weekday call during the first heat wave of the summer.

    1. Sable: Thanks for calling the heating and air team. This is Sable. How can I help?
    2. Caller: Our AC is running but it's blowing warm air, and it's getting really hot in here.
    3. Sable: I am sorry, that is miserable. Is the outdoor unit running, and do you see any ice on the lines?
    4. Caller: The fan's spinning outside. I don't see ice.
    5. Sable: Thank you. Is anyone in the home elderly or medically vulnerable to the heat?
    6. Caller: My elderly mom lives with us.
    7. Sable: I am flagging this as urgent and booking the next open slot. Can I confirm your address and best number?

    After the call: The owner gets an email summary: warm air, outdoor fan running, no ice, elderly resident, urgent, plus the booked time.

    Jobber, Housecall Pro and your other tools

    Cosby AI does not integrate with Jobber, Housecall Pro or ServiceTitan today. Sable books the visit into your connected calendar and emails you a summary after every call, so you or your office can drop the job into Housecall Pro, Jobber or ServiceTitan in a minute.

    Hear it live

    Call Sable right now

    Call our demo line and talk to the same AI receptionist your customers would reach. Ask it anything a customer would.

    Call (256) 921-0266

    Pricing

    AI Receptionist

    $77/mo

    Founding price. Regular $97/mo. The first 50 clients lock this rate for life. Ends December 31, 2026.

    100 voice minutes a month. 14-day free trial with 50 receptionist minutes. No minimum, cancel anytime.

    Start 14-day free trial

    Card required. First charge on day 15. Cancel anytime.

    Compare all plans

    Want the full picture? See how the AI receptionist works and all plans and pricing.

    AI receptionist for HVAC: FAQ

    Can it handle the call volume during a heat wave?

    Sable handles several calls at once, so callers do not hit a busy signal during a rush. Each call uses your included voice minutes.

    Will it book maintenance and tune-up visits?

    Yes. Sable books appointments into your connected calendar and emails you a summary after each call.

    Does it connect to ServiceTitan, Housecall Pro or Jobber?

    Not today. Cosby AI books into your connected calendar and emails you each call summary, so your office can enter the job in your field-service software.

    How much is it?

    The AI Receptionist plan is $77/mo at the founding price ($97/mo regular) with 100 voice minutes a month and a 14-day free trial that includes 50 receptionist minutes.

    Other trades

    Each trade gets its own questions, emergency rules and booking flow.